Legal Document · LGPD · Current Version
This document explains clearly and objectively how bet18 collects, uses, stores, and protects the personal data of users registered in Brazil, in accordance with the General Data Protection Law (LGPD – Lei nº 13.709/2018). If you have any questions, our support team is available in Portuguese.
Our Commitments
Privacy isn't a technical footnote at bet18 — it's a responsibility we take seriously in every decision we make about our users' data.
All data transmitted between you and bet18 is protected by 256-bit SSL encryption — the same standard used by banks and financial institutions. No information travels in plain text at any stage.
Bet18 user data is stored on servers with strict access controls, encrypted backups, and continuous monitoring against unauthorized access attempts. No card data is retained on our servers.
The General Data Protection Law guarantees that you can access, correct, export, or request the deletion of your personal data on bet18 at any time. Simply reach out to our privacy team at suporte@bet18.click.
Bet18 does not sell, rent, or transfer users' personal data to advertisers, data brokers, or any third party for commercial purposes. Data shared with partners serves a specific operational purpose and is governed by confidentiality agreements.
Bet18 complies with the General Data Protection Law (Lei nº 13.709/2018), Brazil's primary privacy legislation. All data collection and processing practices follow the principles of purpose limitation, necessity, transparency, and security set out in the law.
In the event of any security incident that may affect users' personal data, bet18 commits to notifying the affected data subjects and the National Data Protection Authority (ANPD) within the timeframe required by the LGPD, with full transparency about what occurred and the measures taken.
This Privacy Policy describes how bet18 (available at bet18.click) collects, uses, stores, and protects the personal data of users registered in Brazil. By using the platform, you acknowledge that you have read and understood the practices described in this document. This policy is an integral part of bet18's Terms and Conditions.
A bet18 is the controller of the personal data collected through the bet18.click platform. For the purposes of the General Data Protection Law (LGPD), the controller is the entity that makes decisions regarding the processing of users' personal data.
For any questions, rights requests, or communications related to personal data, you can contact our Data Protection Officer (DPO) by email privacidade@bet18.click or through general support at suporte@bet18.click.
Data Protection Officer (DPO): bet18 has appointed a Data Protection Officer as required by the LGPD, responsible for ensuring compliance with this policy and serving as the point of contact with the National Data Protection Authority (ANPD).
A bet18 collects different categories of personal data depending on how users interact with the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identification | Full name, CPF, RG, date of birth | Identity verification (KYC), fraud prevention |
| Contact | Email, mobile, address | Communication, support, transaction confirmation |
| Financial | Pix key, transaction history | Payment processing, anti-money laundering |
| Navigation | IP, device, sessions | Security, platform improvement, personalization |
| Behavior | Bets, games, frequency | Responsible gambling, personalized promotions |
A bet18 uses users' personal data exclusively for the following purposes:
Bet18 does not use your data for purposes other than those described above. Users will be notified in advance of any new processing purpose and, where required by the LGPD, a new consent will be obtained.
All collection and processing of personal data carried out by bet18 is grounded in one of the legal bases set out in the LGPD:
A bet18 may share users' personal data only in the following situations, and always with the minimum data necessary for each purpose:
bet18 never sells personal data. No user data is sold or transferred to third parties for marketing, advertising, or any other commercial purpose not described in this policy.
All third parties with whom bet18 shares data are contractually bound to maintain confidentiality, use the data solely for the authorized purpose, and comply with LGPD requirements.
A bet18 uses cookies and similar technologies to ensure the platform works properly, improve the user experience, and collect analytical data. The types of cookies used are:
You can manage non-essential cookie preferences in your browser settings. Disabling essential cookies may prevent the platform from functioning properly. For consent-based cookies, we display a preference panel on your first visit.
A bet18 applies technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction. Key measures include:
Despite every effort, no system is 100% impenetrable. If you suspect your account has been compromised, contact bet18 support immediately at suporte@bet18.click.
A bet18 retains users' personal data for as long as necessary to fulfill the purposes described in this policy, in accordance with the following criteria:
Once the above retention periods have elapsed, data is securely deleted or anonymized in a way that makes it impossible to identify the data subject. User deletion requests are fulfilled within the legally required timeframe, except for data that must be retained by legal obligation.
The LGPD grants you, as the data subject whose personal data is processed by bet18, the exercise of the following rights, which may be requested at any time:
You may request a full copy of all personal data bet18 holds about you, including how it is used, who it is shared with, and how long it will be retained.
If any of your personal data is incorrect, incomplete, or outdated, you can request a correction at any time. Inaccurate information may affect withdrawal processing, so please keep your details up to date.
You may request the deletion of your personal data. bet18 will comply within the legally required timeframe, except for data that must be retained due to a legal or regulatory obligation (such as financial data required to be kept for 5 years under Brazilian law).
You may request your data in a structured, machine-readable format (such as JSON or CSV) for transfer to another data controller, in accordance with ANPD regulations.
You may withdraw your consent to marketing communications or non-essential cookies at any time, without affecting the lawfulness of any processing carried out before the withdrawal.
To exercise any of these rights, send an email to privacidade@bet18.click identifying yourself with your full name and CPF. bet18 responds to all requests within 48 business hours.
A bet18 is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors. If we become aware that a minor's data has been collected, we will immediately delete that information and close the associated account.
Parents or guardians who believe a minor may have registered on the platform should contact support immediately at suporte@bet18.click. bet18 applies mandatory identity verification to all users before processing withdrawals.
Important: Allowing anyone under 18 to access the platform — including sharing login credentials — violates bet18's Terms and Conditions and may result in permanent account closure.
Some operational partners of bet18, such as game software providers (Pragmatic Play, NetEnt, Red Tiger, and others) and technology infrastructure services, may have servers located outside Brazil. In such cases, international data transfers occur only when the destination country offers an adequate level of protection or when contractual safeguards equivalent to those required by the LGPD are in place.
Bet18 contractually requires all international partners to meet data protection standards equivalent to those required under Brazilian law, including technical security measures and restriction of data use to the authorized purpose.
A bet18 may update this Privacy Policy periodically to reflect changes in our services, applicable legislation, or data processing practices. Any changes will be published on this page with the updated date at the top of the document.
In the event of significant changes that affect user rights or require new consent, bet18 will notify data subjects by email at least 7 days before the changes take effect. Continued use of the platform after the changes come into force constitutes acceptance of the updated policy.
We recommend reviewing this policy periodically. The most current version will always be available at bet18.click/privacy-policy, with the effective date shown at the top of the page.
To exercise your rights as a data subject, clarify questions about this policy, or report any privacy concern related to your data at bet18, use the channels below:
If, after contacting bet18, you believe your rights have not been properly upheld, you may file a complaint with the National Data Protection Authority (ANPD), the federal authority responsible for overseeing compliance with the LGPD in Brazil.
A bet18 responds to all personal data requests within 48 business hours. More complex requests, such as portability or full deletion, may take up to 15 days as provided under the LGPD.
Bet18 protects your data with 256-bit SSL encryption, full LGPD compliance, and a strict no-sale policy on user information. Sign up securely, deposit via Pix from R$ 10.00, and enjoy slots, crash games, Sports Betting, and Live Casino with 24/7 support in Portuguese.
Platform exclusively for users 18 and older. Gamble responsibly.